Personal Information and Confidentiality

Personal Information

As a provider of professional therapeutic services, I will need to collect and record personal information relevant to your current circumstances. This information will be a necessary part of the professional service. Any information, along with correspondence to me, will be kept securely on computer in a locked file.


All information collected will remain confidential except when:

  • It is subpoenaed by a court; or
  • Failure to disclose would place you or another person at risk; or
  • Disclosure would place you or another person at risk; or
  • You are at risk of harming yourself or another person
  • Your written approval has been obtained

As part of my on-going professional development I attend Supervision sessions and discuss various issues and strategies that pertain to a client’s situation, but names and details are withheld.


Attending your scheduled appointment is your responsibility. If you need to cancel or postpone please notify and discuss this with me as far in advance as possible. Please provide at least 24 hours’ notice when you do cancel your scheduled appointment.

If for any reason I am unavailable I will notify you in reasonable time and reschedule.

How C-Change© Therapeutic Relationships Operate

Counselling/Coaching is a mutual, collaborative process. You and I will work together to develop goals on which you want to work. My role will be to facilitate and resource as only you can choose to change. You are responsible for making the effort to work on the problems or issues that concern you. I am committed to help you in this process. When you are working with me, it is important to honour the commitment you have made to meet and to take an active role. For example, it is helpful if you: (1) spend time between scheduled sessions thinking about what has been discussed; (2) follow through on any actions you agreed to take; (3) take the initiative to bring up issues or topics to talk about with me.

Our partnership for change is based on mutual trust, honesty and respect. If you are experiencing any problems or difficulties within our sessions, I encourage you to discuss these with me and  we will attempt to reach some resolution. This relationship needs to work with you to bring effective change.